In one script, victims in India are told they are being contacted regarding claims of “illegal advertising” and “harassing text messages” sent from their mobile number. Another script, on the desk in a fake Australian police office, instructs scam workers to call restaurant owners claiming they are from a police department and need to order boxed meals for an event. At a fake Singaporean police office, a fraudulent letter stamped “notary public” accuses an individual of money-laundering.

Putting myself in the place of a victim, if someone calls or txts me randomly claiming to be a bank office that is investigating a problem with my account, I'll probably dismiss it, or at most make a phone call to my bank (to a phone number I know is the bank, not one they give me).

If instead its a video call where I could clearly see they were in a very convincing bank, I might give it more legitimacy. I probably helps the scammer actors to be in the set to maintain the mindset. They could probably work together with other scammers in the same building something like: "Sir, I'm contacting you from [your bank]. [Police department from another country] has reached out to us because your account flagged for attempting to pay for [illegally imported goods]. I'm sure this is a mistake, but can you jump on this Zoom call I'm in with the officer so we together can make it clear to the officer this is not your doing?"